Universal Logistics
About Us

Meeting all your U.S. customs brokerage needs

Make Universal Logistics USA your one-stop source for a complete range of U.S. customs brokerage services. Here is what you can expect:

  • Efficient handling of all shipments and rapid resolution of any customs brokerage issues
  • The convenience of having a single source for both Canadian and U.S. customs brokerage services
  • Clearance at any U.S. port of entry, via Remote Location Filing (RLF), from our U.S. Customs brokerage office in Buffalo, New York, staffed by fully licensed customs brokerage personnel
  • Fully automated and electronic interface with U.S. Customs, utilizing their Automated Broker Interface (ABI), Automated Commercial System (ACS) and Importer Security Filing (ISF) systems
  • More rapid movement through U.S. Customs when you combine our trucking service and U.S. customs clearance service
  • Fully Certified under Customs - Trade Partnership Against Terrorism (C-TPAT)

  • See the full menu of U.S. clearance and consulting services

For more information on our U.S. customs brokerage service, contact Brian Rowe.

Customs Brokerage  
Universal Logistics USA is a member of the National Customs Brokers & Forwarders Association of America (NCBFAA)
and the Northern Border Customs Brokers Association (NBCBA).


PAPS Tracker
Fax PAPS requests to
(Phone: 1-800-767-8525)
PAPS must be faxed at least
three hours prior to arrival.

When sending customs clearance documents please remember to provide the port of arrival and a contact number where you can be reached.

Failure to take this step may result in delays of your shipment through U.S. Customs. Once a PAPS release has been accepted, Customs cannot change the port code. If you need to change the port code, the original entry must be cancelled and a new entry must be made. Charges may apply.

If your shipment has not been acknowledged by U.S. Customs or you require more information, please contact us:

     2205 Kenmore Avenue, Suite 106
     Buffalo (Tonawanda), New York

  Phone: (716) 882-4100
  Toll Free: (800) 767-8525
  Fax: (716) 882-4133
  PAPS fax: (866) 241-7833
  PAPS email: paps@universallogisticsusa.com
  Website: www.universallogisticsusa.com

  Office Hours
  Monday – Friday 7:00 am – 11:00 pm
  Saturday – 8:00 am – 12:00 am
  Sunday – 10:00 am – 2:00 am
  After-hours Emergency Cell

   General Manager: Marion Bradnam

International TransportationTruckingCustoms BrokerageDistribution