Universal Logistics
About Us

Meeting all your U.S. customs brokerage needs

Make Universal Logistics USA your one-stop source for a complete range of U.S. customs brokerage services. Here is what you can expect:

  • Efficient handling of all shipments and rapid resolution of any customs brokerage issues
  • The convenience of having a single source for both Canadian and U.S. customs brokerage services
  • Clearance at any U.S. port of entry, via Remote Location Filing (RLF), from our U.S. Customs brokerage office in Buffalo, New York, staffed by fully licensed customs brokerage personnel
  • Fully automated and electronic interface with U.S. Customs, utilizing their Automated Broker Interface (ABI), Automated Commercial System (ACS) and Importer Security Filing (ISF) systems
  • More rapid movement through U.S. Customs when you combine our trucking service and U.S. customs clearance service
  • Fully Certified under Customs - Trade Partnership Against Terrorism (C-TPAT)

  • See the full menu of U.S. clearance and consulting services

For more information on our U.S. customs brokerage service, contact Brian Rowe.

USA customs broker in Buffalo, New York, offering best brokerage rate on clearance, compliance and consulting services.  
Universal Logistics USA is a member of the National Customs Brokers & Forwarders Association of America (NCBFAA)
and the Northern Border Customs Brokers Association (NBCBA).


PAPS Tracker
Fax PAPS requests to
(Phone: 1-800-767-8525)
PAPS must be faxed at least
three hours prior to arrival.

When sending customs clearance documents please remember to provide the port of arrival and a contact number where you can be reached.

Failure to take this step may result in delays of your shipment through U.S. Customs. Once a PAPS release has been accepted, Customs cannot change the port code. If you need to change the port code, the original entry must be cancelled and a new entry must be made. Charges may apply.

If your shipment has not been acknowledged by U.S. Customs or you require more information, please contact us:

     2205 Kenmore Avenue, Suite 106
     Buffalo (Tonawanda), New York

  Phone: (716) 882-4100
  Toll Free: (800) 767-8525
  Fax: (716) 882-4133
  PAPS fax: (866) 241-7833
  PAPS email: paps@universallogisticsusa.com
  Website: www.universallogisticsusa.com

  Office Hours
  Monday – Friday 7:00 am – 11:00 pm
  Saturday – 8:00 am – 12:00 am
  Sunday – 10:00 am – 2:00 am
  After-hours Emergency Cell

   General Manager: Marion Bradnam

International TransportationTruckingCustoms BrokerageDistribution