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May 2023

News and Views for the clients of Universal Logistics

Universal Logistics honoured at annual meeting of Certified Transportation Network

Group photo of attendees at the CTN AGM in Colombo, Sri Lanka
 - Route Newsletter: May 2023
Group photo of attendees at the CTN AGM in Colombo, Sri Lanka

This year’s Certified Transportation Network (CTN) conference took us half way around the world to the Pearl of the Indian Ocean, also known as the Teardrop of India, Sri Lanka.

Paul Glionna, Vice President – Systems Development & Operations and Mark Glionna, Vice President – Client Relations & Business Development, travelled to Colombo, Sri Lanka and met with over 50 companies from around the globe. “Meeting in person with our freight forwarding agent partners from all corners of the world gives us a unique understanding and perspective of local markets and conditions that affect international trade. We use these valuable insights to enhance our operations and to share with our clients,” says Mark Glionna.

Group photo of attendees at the CTN AGM in Colombo, Sri Lanka
 - Route Newsletter: May 2023
Mark Glionna (2nd from right) accepts CTN Top Contributor award on behalf of the Universal Logistics team

Universal Logistics was recognized and awarded as one of CTN’s Top Contributors. Paul Glionna commented, “Working closely with our reliable CTN partners has helped strengthen our client relationships, especially over the past 2 years where, together, we have navigated through a severely disrupted supply chain.”

If you have questions about your international freight needs, contact Mark Glionna and get Universal’s Freight Solutions team working for you.

Have you registered for CARM yet?

In previous issues of Route we identified the 4 key aspects of registering for CARM (CBSA Assessment and Revenue Management) and, with the anticipated effective date of Release 2 approaching (scheduled for October 2023) importers who have not yet registered must act quickly.

Have you registered for CARM yet? - Route Newsletter: May 2023

As customs brokers we are used to managing change, especially new CBSA initiated programs. In most cases, we manage these changes behind the scenes. Our clients rightfully expect that we will take care of everything on their behalf – and we do. CARM , however, is one of the first Customs initiatives that absolutely requires importer engagement.

IMPORTANT:  All importers to Canada (whether resident or non-resident) must take certain steps – if not, they simply won’t be able to import into Canada once CARM Release 2 comes into effect (scheduled for October 2023).

Universal Logistics will help our clients along the road to CARM to ensure a smooth transition.

Here’s what you need to know to get ready…

  1. Identify your company’s Business Account Manager(s) – BAM
  2. Register your business in the CARM Client Portal
  3. Delegate authority to your customs broker
  4. Secure a Release of Goods Bond – Release 2 (scheduled for October 2023)

The CBSA’s Assessment and Revenue Management team is hosting free CARM webinars – tailored specifically for Importers – and focusing on 2 topics, CARM Client Portal Onboarding and What You Need to Know with CARM Release 2.

Registration is required for these webinars. Please register using the links below:

FREE Webinars – CARM Client Portal Onboarding
The CBSA’s Assessment and Revenue Management (CARM) team is continuing monthly webinars that focus on the steps for onboarding to the CARM Client Portal.

Webinar Registration – CARM Client Portal Onboarding

EnglishTuesday, June 13, 20231:00pm – 2:30pm ESTRegister
FrenchTuesday, June 13, 20233:00pm – 4:30pm ESTRegister

FREE Webinars – What You Need to Know with CARM Release 2
These webinars will focus on the key changes to understand and prepare prior to Release 2 of the CARM Client Portal.

Webinar Registration – What You Need to Know with CARM Release 2

English Tuesday, June 20, 2023 1:00pm – 2:30pm EST Register
FrenchTuesday, June 20, 20233:00pm – 4:30pm ESTRegister

For more details on CARM and for tips on how to get ready – visit our website – or speak with your Universal Logistics Client Care representative.

U.S. trucking industry in midst of “Freight Recession”

The U.S. trucking industry, valued at more than $875 billion, is in the midst of a “freight recession”, which basically means there are fewer trucks delivering goods across America. The number of authorized interstate trucking fleets declined by nearly 9,000 in the first quarter of 2023.

Recent indicators show a steep decline in freight volume. The American Trucking Association’s for-hire contract truck tonnage index dropped to 95.8 in March from 101.3 the month prior, hitting the lowest level since August 2021.

Truck carriers are sounding the alarm, as they are not meeting projected target revenues and across-the-board drops in volumes is pushing revenue per truckload down considerably. Many carriers had previously forecasted a rebound in industrial activity by the second half of 2023 but, as of late, most agree a recovery looks less certain due to the broader economic slowdown.

U.S. trucking industry in midst of “Freight Recession” - Route Newsletter: May 2023

Initial indications show small and medium size carriers have been impacted the most as closures have become commonplace, while some major carriers are in the midst of employee lay-offs as operating revenues continue to plummet.

This recession has dragged diesel prices down by half since last year, signalling a broader slowdown in the economy. The key industrial fuel, which is used to power machines as well as trucks, began to dip during a warmer-than-expected winter, and the slowdown has been exacerbated by diminishing factory output and weaker demand for on-hire trucks.

One of the key factors contributing to the freight recession is a demand slump, resulting from retailers over-buying during the COVID-19 pandemic, unsustainable in any environment, let alone amid a backdrop of elevated inflation and a weakening consumer economy.

This situation is also overburdening warehouses across the country as the destocking process for retail inventories has been much longer and more painful than anticipated.

Consumers are still spending on experiences like travel, leisure, and restaurants, but they are leaning towards non-discretionary goods, leading to less items being produced and, thus, transported.

Some industry experts predict as small and medium-size business capacity leaves, we may see rates stabilize and eventually rebound as capacity starts to match demand.

For more information, contact William Sanchez, Manager – Truck Services.

Global Spotlight Quiz

Global Spotlight Quiz

Name the city known for its Reversing Falls

  • Named after John The Baptist, this city was founded in 1604 by French settlers at an essential first nations trade development site.
  • The city’s economy is mainly based on petroleum refining, tourism, agriculture (principally potatoes), fishing and shipbuilding.
  • Host of a spectacular Fashion Week, this city has become known for its love of fashion and fabulous runway shows.
  • Home to the warmest saltwater beaches north of Virginia.

Answer: Saint John, New Brunswick

For more information about shipping freight to or from this city, contact Debbie McGuire, Director – Freight Solutions.

Name the city known for its Reversing Falls - Route Newsletter: May 2023
Reversing Falls Rapids Bridge – 100 billion tons of water collide with the river at high tide, causing it to flow backward twice daily.

Quick Tip

Maximize your load capacity by taking into account conveyance details and equipment specifications

Quick Tip

Familiarize yourself with the specifications of:

  • Ocean freight container sizes, specialized equipment & dimensions
  • Airfreight container types (U.L.D.s) and dimensions
  • Truck types and specialized equipment, lengths & dimensions
  • Pallet types, sizes and dimensions

Reduce your freight costs by taking advantage of loading the maximum allowable product in your chosen mode of transport.

At Your Service:

Pamela Randolph

Team Leader – Import Services (Cleveland)

Pamela Randolph is an important member of our US Freight Operations team, based in Cleveland, Ohio. She has a wealth of experience handling all modes of cargo, both international and domestic.

In October 2022, Pamela was promoted to the role of Team Leader Import Services. Aside from Pamela’s vast industry knowledge, she excels at providing top level service to all of our clients, who truly appreciate her involvement in their shipments, as they know they are in very good hands and their needs will be met.

Pamela can be reached by phone (440) 360-7850, ext. 2101 or by email.

Pamela Randolph, Team Leader – Import Services (Cleveland) - Route Newsletter: May 2023

Pamela Randolph
Team Leader – Import Services (Cleveland)

Route is produced monthly for the clients of Universal Logistics. Reader comment and story ideas are welcome. Comments of general interest to all Route readers will, with the permission of the writer, be published. Copyright © 2023 Universal Logistics Inc. All rights reserved. Reproduction for any commercial use is strictly prohibited.

Route is produced by Universal Logistics. Editor: Bettina Scharnberg. Email: While every effort has been made to ensure the accuracy of information contained herein, Universal Logistics accepts no responsibility or liability for errors or omissions. Written correspondence should be forwarded to:

Universal Logistics Inc.
125 Commerce Valley Drive West
Suite 750, Thornhill, Ontario L3T 7W4
Tel: 905-882-4880 Fax: 905-882-2250
Attention: Bettina Scharnberg

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