CARM: What all importers need to know about CARM

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Client focus underlined by key appointment

     Cathy Fong, Director – Freight Pricing
  Cathy Fong
Director – Freight Pricing

Cathy Fong, a senior Manager at Universal, has been promoted to the position of Director – Freight Pricing as part of a corporate wide effort to augment an already strong commitment to client service.

“Cathy brings a wealth of industry knowledge, as well as strong carrier and agent relationships to our Director team,” said Michael Glionna, President.  “She is on the cutting edge of her field, but never forgets the importance of client service or any of the other small business values that will always be an important element of our formula for success.”

As Director, Cathy will manage our Freight Pricing team and will take an active role in sourcing the most competitive ocean and airfreight pricing to meet the needs of our clients and international agent partners.

Cathy joins our existing Director team:

  • Brian Rowe, Director – Customs Compliance & Regulatory Affairs
  • Chris Cartan, Director – Operations
  • John Leis, Director – Client Relations
  • Debbie McGuire, Director – Freight Solutions
  • David Lychek, Director – Ocean & Air Services
  • Janice Ilkay, Director – IT Solutions

Quick Tip #59
Know what information is required under ACI

Under the Advance Commercial Information (ACI) initiative, the following information must be transmitted electronically to the Canada Border Services Agency (CBSA) prior to shipment arrival:

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