CARM: What all importers need to know about CARM

Universal Logistics - Take The Right Route Logo with 70 Years Badge

Meet Our Team

Meet the team behind our promise to deliver innovative logistics solutions and traditional family values.

Collage banner of Universal Logistics team

Executive Team

Michael Glionna, PRESIDENT

Michael Glionna

President

905-882-4880
ext. 1202
David Glionna, VICE PRESIDENT - FINANCE

David Glionna

Vice President - Finance

905-882-4880
ext. 1203
Mark Glionna, VICE PRESIDENT - CLIENT RELATIONS & BUSINESS DEVELOPMENT

Mark Glionna

Vice President - Client Relations & Business Development

905-882-4880
ext. 1212
Paul Glionna, VICE PRESIDENT - SYSTEMS DEVELOPMENT & OPERATIONS

Paul Glionna

Vice President - Systems Development & Operations

905-882-4880
ext. 1220

Director Team

Brian Rowe, DIRECTOR - CUSTOMS COMPLIANCE & REGULATORY AFFAIRS

Brian Rowe

Director - Customs Compliance &
Regulatory Affairs

905-882-4880
ext. 1213
Chris Cartan, DIRECTOR – OPERATIONS

Chris Cartan

Director – Operations

905-882-4880
ext. 1237
John Leis, DIRECTOR – CLIENT RELATIONS

John Leis

Director – Client Relations

905-882-4880
ext. 1215
Debbie McGuire, DIRECTOR – FREIGHT SOLUTIONS

Debbie McGuire

Director – Freight Solutions

905-882-4880
ext. 1308
David Lychek, DIRECTOR – OCEAN & AIR SERVICES

David Lychek

Director – Ocean & Air Services

905-882-4880
ext. 1207
Janice Ilkay, DIRECTOR – IT SOLUTIONS

Janice Ilkay

Director – IT Solutions

905-882-4880
ext. 1261
Cathy Fong, DIRECTOR – FREIGHT PRICING

Cathy Fong

Director – Freight Pricing

905-882-4880
ext. 1316

Management Team

Michael Agee, MANAGER - DISTRIBUTION SERVICES

Michael Agee

Manager - Distribution Services

905-676-2763
ext. 2023
Oswaldo Arteaga, MANAGER CLIENT COMPLIANCE, CLIENT RELATIONS

Oswaldo Arteaga

Manager
Client Compliance, Client Relations

905-882-4880
ext. 1265
Marion Bradnam, GENERAL MANAGER - CUSTOMS SERVICES, UNIVERSAL LOGISTICS USA

Marion Bradnam

General Manager - Customs Services, Universal Logistics USA

716-882-4100
ext. 2601
Lizanne Gray, MANAGER - CUSTOMS OPERATIONS, TORONTO AIRPORT

Lizanne Gray

Manager - Customs Operations, Toronto Airport

905-676-2763
ext. 2031
Lukas Hamann, MANAGER - BORDER CLEARANCES

Lukas Hamann

Manager - Border Clearances

905-882-4880
ext. 1235
Vincent Kwong

Vincent Kwong

Manager – Ocean Services

(905) 882-4880
ext. 1201
Veena Ramesh, OFFICE MANAGER - TORONTO AIRPORT

Veena Ramesh

Office Manager - Toronto Airport

905-676-2763
ext. 2021
William Sanchez, MANAGER – TRUCK SERVICES

William Sanchez

Manager – Truck Services

905-882-4880
ext. 1224
Tina Scharnberg, MANAGER – ADMINISTRATION

Tina Scharnberg

Manager – Administration

905-882-4880
ext. 1275
Ivy Woo, MANAGER - CUSTOMS CONSULTING SERVICES

Ivy Woo

Manager - Customs Consulting Services

905-882-4880
ext. 1243

Client Relations & Business Development Team

Mark Glionna, VICE PRESIDENT - CLIENT RELATIONS & BUSINESS DEVELOPMENT

Mark Glionna

Vice President - Client Relations & Business Development

905-882-4880
ext. 1212
John Leis, DIRECTOR – CLIENT RELATIONS

John Leis

Director – Client Relations

905-882-4880
ext. 1215
Oswaldo Arteaga, MANAGER CLIENT COMPLIANCE, CLIENT RELATIONS

Oswaldo Arteaga

Manager
Client Compliance, Client Relations

905-882-4880
ext. 1265
Brenda Munroe, CLIENT RELATIONS

Brenda Munroe

Client Relations

905-882-4880
ext. 1249
Wendy Nigro, CLIENT RELATIONS

Wendy Nigro

Client Relations

905-882-4880
ext. 1218
Kathleen Pope, Client-Relations

Kathleen Pope

Client Relations

905-882-4880
ext. 1290
Andrew Doick, BUSINESS DEVELOPMENT – INTERNATIONAL

Andrew Doick

Business Development – International

905-882-4880
ext. 1248
Mike O'Donnel, BUSINESS DEVELOPMENT - NORTH AMERICA

Mike O’Donnell

Business Development - North America

905-882-4880
ext. 2029
Tina Scharnberg, MANAGER – ADMINISTRATION

Tina Scharnberg

Manager – Administration

905-882-4880
ext. 1275
Black and white photograph of Frank Glionna Sr

“Everything starts with the client. Think first about the Client’s business, the Client’s needs and the Client’s opportunities.”

– Frank Glionna Sr.,
Universal Logistics President, 1949-1957

Staying true to our family values

Delivering Innovative Logistics Solutions And Traditional Family Values

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