CARM: What all importers need to know about CARM

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Canada’s most trusted freight forwarder and customs broker for over 75 years.

Put your freight and customs brokerage in the right hands. Fast, smooth, and reliable services from people who care and won’t leave you in the dark when things get tough. We handle your logistics, so you can get the peace of mind you deserve.

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reliable and responsive

logistics provider.

You’re more than just a number. Our expert team takes the time to learn about your business and your needs. No more talking to machines or wasting time on hold. When you call us, a real person answers and connects you to an expert who knows your business.

Our expert support team is available round the clock. Whether you need a problem solved or a question answered, we are here to help.

We have over 75 years experience helping businesses like yours succeed. Find out why we’re Canada’s most trusted freight forwarder and customs broker.

SMART Logistics

Controlling how freight moves through your supply chain could save you thousands – or more.

Working with us means someone always asks: how can we make this shipment better?

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Single-sourced trucking, customs clearance and distribution to expedite your freight shipments between the U.S. and Canada.

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From freight to customs and beyond, take control and save

Don’t surrender control of your shipment to your vendor or customer. Whether you’re buying or selling, you should be the one choosing the freight forwarder and customs broker to meet your needs. With Universal Logistics, you make shipping decisions that save you money, optimize transit time, and benefit your business.

You can save thousands of dollars per shipment by avoiding markups from your vendor and choosing a service that’s tailored to you. We’ll advise you on how to optimize your freight terms, so you always know what you’re paying for and what’s happening with your shipment.

Our team identifies optimized shipping routes, finds money-saving opportunities, and solves problems before they start costing you money.

You Control Your Shipment

Don’t surrender control of your shipment to your vendor or customer. Whether you’re buying or selling, you should be the one choosing the freight forwarder and customs broker to meet your needs. With Universal Logistics, you make shipping decisions that save you money, optimize transit time, and benefit your business.

Save Money & Gain Visibility

You can save thousands of dollars per shipment by avoiding markups from your vendor and choosing a service that’s tailored to you. We’ll advise you on how to optimize your freight terms, so you always know what you’re paying for and what’s happening with your shipment.

Your Logistics. Optimized.

Our team identifies optimized shipping routes, finds money-saving opportunities, and solves problems before they start costing you money.

International Freight Solutions

International ocean and air freight; trucking within Canada and the US. All the shipping services you need, one trusted company.

No more one-size-fits-all solutions. Our team understands your needs and finds the ideal carriers and shipping routes for you.

Our company has over 75 years of customs brokerage experience. We’ll also manage your customs compliance needs while you focus on the business you love.

Simplified Freight Forwarding

International ocean and air freight; trucking within Canada and the US. All the shipping services you need, one trusted company.

Services Tailored to You

No more one-size-fits-all solutions. Our team understands your needs and finds the ideal carriers and shipping routes for you.

Airtight Customs Compliance

Our company has over 75 years of customs brokerage experience. We’ll also manage your customs compliance needs while you focus on the business you love.

Streamlined Cross-Border Shipments

Tired of your shipments getting stuck at Customs? We take care of everything in advance to ensure your freight is customs cleared and compliant when it hits the border.

Cross-border and domestic trucking, licensed customs brokerage, and warehousing/distribution on both sides of the Canada-US border.

From labour disputes to severe weather, when unexpected supply chain disruptions arise, our team keeps you informed and your shipments on track.

Say Goodbye to Costly Customs Delays

Tired of your shipments getting stuck at Customs? We take care of everything in advance to ensure your freight is customs cleared and compliant when it hits the border.

The Complete Logistics Package, One Reliable Source

Cross-border and domestic trucking, licensed customs brokerage, and warehousing/distribution on both sides of the Canada-US border.

We Expect the Unexpected

From labour disputes to severe weather, when unexpected supply chain disruptions arise, our team keeps you informed and your shipments on track.

Your Customs Compliance Experts

Universal Logistics is licensed on both sides of the Canada-US border. Our experts stay with you throughout the process, from pre-arrival to post-audit. That means no more complicated handoffs, no more delays, and no more aftermath headaches. You get peace of mind knowing your shipment is in good hands from start to finish.

Our PARS/PAPS trackers keep you updated on your customs clearance information, so you can have confidence that your shipment is on track, while our easy-to-use UConnect portal lets you access seamless document management, imaging, e-billing, CBSAdeclarations, and much more. From database management to customs release and audit support, our licensed customs compliance experts manage it all from beginning to end.

Testimonials

See the difference that 75 years of logistics excellence can make in your business.
Here’s what our clients have to say:

"Universal has helped us save money….control our freight and leverage our freight spend"

David Rawlingson

Director, Supply Chain

Tree of Life Canada

May 23, 2023
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"I love being able to rely on Universal’s failsafe service to make my job so easy!"

Danielle Adair

Customs Compliance Manager – Canada

Electrolux Canada Corp.

April 27, 2023
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"Universal Logistics has been a trusted choice … a valued partner for 32 years"

Kathy Krucenski

Senior Customs Compliance Coordinator

Rich Products Corporation

April 27, 2023
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"They are true professionals … reliable and always make themselves available"

Afshin Nakhaei

Vice President of Finance & IT

Miele Canada

April 27, 2023
Simon & Schuster Canada Logo

"They have always been very interested in understanding and addressing the specific needs of our business"

Kevin Hanson

President & Publisher

Simon & Schuster Canada

April 19, 2023
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"For the 28th consecutive year ... recommending Universal Logistics as the international freight forwarder and customs broker"

Anne McClelland

Executive Director

Book and Periodical Council

April 10, 2023

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The S-M-A-R-T approach to freight and customs.

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With our free, no-obligation SMART Review, we’ll analyze your freight and customs spending and give you a second opinion that could save you thousands of dollars.

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