CARM: What all importers need to know about CARM

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How to avoid customs delays at the border

     Trucks at U.S. border

Drivers crossing the Canada/U.S. border can reduce wait times with three simple steps:

  • Sending their PARS and PAPS in advance and verifying the status of their PARS/PAPS before proceeding to the border.
  • Checking wait times on the CBSA website, which is updated hourly and available 24 hours a day, 7 days a week.  Also available is the free “CanBorder – Border Wait Time” app for Apple and Android smartphones.  CBSA also offers a Border Alert subscription service which notifies subscribers when unexpected events cause a significant disruption to normal Canadian border services.
  • U.S. Customs and Border Protection (CBP) also offers Border Wait Times on their website, as well as an app for smartphones.

Quick Tip #8
Why accurate shipping documentation is so important

Did you know that the decision to call a freight shipment for exam is made by Other Government Departments (OGDs), such as the Canada Border Services Agency (CBSA), and is often triggered by a problem with the documentation?

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