CARM: What all importers need to know about CARM

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Issue instructions in writing

Always put your requirements in writing to avoid misunderstandings.  What is completely obvious to you may be seen much differently by another person.  Don’t assume your suppliers and/or logistics service providers know what you are thinking (e.g. “Of course I wanted that to go by airfreight…it’s our year end!”).

Eliminate the possibility of errors by clearly communicating your instructions in writing and then having a record in the event things do go wrong.

     Audrey Keser, US Customs Operations (Buffalo)
 

Audrey Keser
US Customs Operations (Buffalo)

Quick Tip #14
Don’t just insure the value of the goods

When insuring your freight, you are fully entitled to value your goods at a price above the base cost. Valuation of goods may include all freight charges, related costs, plus 10% (or more) to cover the administrative burden of processing a claim and to cover the insured’s profit. Since duty is still payable on damaged goods, make sure you insure the amount of duty as well.

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