Stay informed on the latest trade war developement.

CARM: What all importers need to know about CARM

CBSA System Outage – Resolved

CBSA System Outage – Resolved - Universal Logistics Trade Alerts - October 6, 2025

Toronto, October 6, 2025

After experiencing a system disruption, resulting in severe customs clearance delays for shipments across all ports of entry into Canada, CBSA systems have returned to regular operations. The week-long outage has now been resolved.

On Sunday, September 28, 2025, following a planned systems maintenance update, the CBSA encountered a problem that shut down its primary border processing systems (ACROSS, Single Window, eManifest and Commercial Exports). This incident was not the result of a cyber attack – it occurred following a planned systems maintenance event. Furthermore, this incident did not directly impact the CBSA Assessment and Revenue Management (CARM) system.

As regular business resumes, the CBSA will remain in a heightened state of alert and monitoring.

For more information, please call Lukas Hamann, Manager – Customs Operations, Border Clearances at (905) 882-4880, ext. 1235.

More Trade Alerts:

October 2025

October 17, 2025
The Department of Finance have issued the following statement today, Canadian businesses impacted by response to U.S. tariffs to benefit from relief, advising an extension…

Switch to a Logistics
Partner Who Cares

Click the button below to find out why we’ve been Canada’s most trusted freight forwarder and customs broker for over 75 years.

Professional business people team meeting and working in corporate office concept

Register now to learn more about our

101 Logistics Quick Tips

Available exclusively from Universal Logistics