CARM: What all importers need to know about CARM

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Report Lost and Damaged Cargo to your Forwarder, Carrier and Insurer as soon as possible

Any loss or damage to cargo should be reported immediately to the company or the company’s nearest settling agent.  A cargo surveyor is usually appointed to determine the nature and extent, if the amount of the loss or circumstance warrants.  The faster one acts, the greater the probability of recovery.

     Gary Jin, Ocean Services – Imports
 

Gary Jin,
Ocean Services – Imports

Quick Tip #52
Ensure your shipping/receiving warehouse staff is available to receive delivery of your shipments quickly

Once advised your shipment is available for local delivery, take delivery at the earliest opportunity.

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