CARM: What all importers need to know about CARM

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Report Lost and Damaged Cargo to your Forwarder, Carrier and Insurer as soon as possible

Any loss or damage to cargo should be reported immediately to the company or the company’s nearest settling agent.  A cargo surveyor is usually appointed to determine the nature and extent, if the amount of the loss or circumstance warrants.  The faster one acts, the greater the probability of recovery.

     Gary Jin, Ocean Services – Imports
 

Gary Jin,
Ocean Services – Imports

Quick Tip #34
Issue instructions in writing

Always put your requirements in writing to avoid misunderstandings. What is completely obvious to you may be seen much differently by another person.

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