CARM: What all importers need to know about CARM

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Route Article

CARM Registration and Customs Broker Delegation MANDATORY for all importers before April 26, 2024

CARM Registration and Customs Broker Delegation MANDATORY for all importers before April 26, 2024 - Route Newsletter: March 2024

CARM (CBSA Assessment and Revenue Management) is mandatory on May 13, 2024, and ALL importers must register in the CARM Client Portal. Otherwise, you will not be able to import goods into Canada.

CBSA is implementing a cut-over period (from the old system to the new system) effective April 26, 2024. During this transition period, trade community members will not be able to conduct accounting functions, access their accounts, or register in the CARM Client Portal.

As a result, importers who have not registered in the CARM Client Portal by April 26, 2024, will not be able to import goods into Canada!

From the Canada Border Services Agency (CBSA): “CARM is here now. Before May 2024, importers and other trade chain partners need to register and adapt their systems and business practices. Aligning with CARM now will help you avoid interruptions and delays later.”

All Canadian customs brokerage clients of Universal Logistics will be expected to pay duty/taxes directly to CBSA through the CARM Portal. Please refer to Importer Direct Payment options for duties and GST.

Visit Universal Logistics’ website to learn more about CARM and watch videos that will help you through the registration process.

Delegation of Authority:

IMPORTANT: Universal will request “Delegation of Authority” from all active clients. You will receive this request once your company registers in the CARM Client Portal.

To delegate authority to Universal Logistics, select access to “All Programs” with “Business Management” status and check all three boxes under the Transaction Visibility Rules. This will allow Universal Logistics the ability to handle your Customs requirements and the visibility to manage your monthly Statement of Account.

Watch: How to set up a delegation of authority for employees in the CARM Client Portal

Watch: How to delegate authority for a third-party service provider in the CARM Client Portal

To access the CBSA CARM Client Portal, click here.

We are also ready to assist you with this registration process and are happy to answer any questions you may have. Simply contact your Client Care representative or Mark Glionna, Vice President—Client Relations & Business Development.

All importers must realize the magnitude of this CBSA initiative and its impact on them. You may not be aware, but importers who do not register for the CARM Client Portal will face significant delays at the border once Release 2 comes into effect.

Quick Tip #18
Develop a Request for Quotation (RFQ) form to simplify the process of securing freight rates

By standardizing the process when securing freight rates, you can control the quality of work and make the review of the rates easier.

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