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Client focus underlined by key appointment

Client focus underlined by key appointment - Cathy Fong (Director – Freight Pricing) - Route Newsletter: April 2023

Cathy Fong
Director – Freight Pricing

Cathy Fong, a senior Manager at Universal, has been promoted to the position of Director – Freight Pricing as part of a corporate wide effort to augment an already strong commitment to client service.

“Cathy brings a wealth of industry knowledge, as well as strong carrier and agent relationships to our Director team,” said Michael Glionna, President. “She is on the cutting edge of her field, but never forgets the importance of client service or any of the other small business values that will always be an important element of our formula for success.”

As Director, Cathy will manage our Freight Pricing team and will take an active role in sourcing the most competitive ocean and airfreight pricing to meet the needs of our clients and international agent partners.

Cathy joins our existing Director team:

  • Brian Rowe, Director – Customs Compliance & Regulatory Affairs
  • Chris Cartan, Director – Operations
  • John Leis, Director – Client Relations
  • Debbie McGuire, Director – Freight Solutions
  • David Lychek, Director – Ocean & Air Services
  • Janice Ilkay, Director – IT Solutions

Quick Tip #3
How to avoid customs penalties for non-compliance

Sooner or later, your business will be audited by Customs (CBSA) to ensure you have not committed violations that are subject to AMPS (Administrative Monetary Penalty System) penalties.

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