Industry group calls for improved service at CN’s Toronto terminals

Quick Tip #45
Secure written quotations for all traffic lanes and pay careful attention to the validity dates – Understand the assessorial charges right from the start

Freight rates can change frequently – sometimes every 1-2 weeks. It is important to pay attention to the validity dates to ensure you have requested an updated rate at the time of your shipment.

Make sure to ask up front what a carrier’s charges are for waiting time, storage, demurrage, fuel surcharges, etc.. These costs appear on your invoice as assessorial charges and, once incurred, are difficult to negotiate.

Remember to ask that all rate quotations be put in writing. This will protect you from potential discrepancies at time of invoicing. Always read and review all terms and conditions of your quotation to ensure you fully understand and ask questions of your freight forwarder.