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Industry group calls for improved service at CN’s Toronto terminals

     CIFFA

Continuing delays and congestion at CN’s Toronto terminals are creating a financial burden for freight shippers, says the Canadian International Freight Forwarders Association (CIFFA).  In a letter sent to the rail operator on September 1st, CIFFA calls for the following corrective actions:

  • Monitor wait time outside gates and compensate trucking companies for wait time that exceeds 30-45 minutes
  • Extend the time before storage charges apply to perhaps 48 hours
  • Give free time for Saturdays, Sundays and Statutory holidays until operations return to normal
  • Do not charge storage for dray operations who miss their reservation window because they were forced to wait in-gate for several hours

For more information, contact David Lychek, Manager – Ocean & Air Services.

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